Cloud PBX Integration
Cloud-hosted PBX systems are a popular business telephone solution,which provide a service that allows enterprise-grade telephony to be hosted in the cloud rather than relying on on-premises phones.
Virtual or Hosted PBX vs. traditional PBX
Traditional PBX systems rely on landlines and on-premises hardware, whereas virtual PBX systems use the Internet. This is the primary distinction between the two types of PBX systems. This is quite advantageous, for small enterprises and those with remote workers or offices worldwide
Benefit of Cloud / Virtual PBX
- Call forwarding
- Automatic call routing
- Fast and simple implementation
- Better value for money
- No expensive and cumbersome machinery to install and maintain
CRM with a cloud PBX
A growing number of businesses, regardless of size, are choosing to integrate their vital business processes onto a single, networked platform. For good reason, PBX and CRM integration in particular are growing more and more popular.
Emerging Technologies
Native Cloud applications
We develop applications that designed for cloud computing.
AI / Artificial Intelligence
Revolutionise How we use technology with AI.
Creative Ideas
Ideas that leverage technology to create immersive experiences
We collaborate with reputable businesses worldwide
Trusted by many organizations, we have personnel with all levels of expertise and experience enabling us to deliver high quality development and customization services efficiently on time at a reasonable cost…
Our affordable ERP support packages
- Functional & Technical Support
- Ticket Severity based support
- ETA approvals
- Bugs and Enhancements
- Configuration and Installation.
- Data or Version Migration
- Custom app development
- Normal Development
- Integrations with 3rd party tools
- Functional Training
- 8 * 5 Support
- Functional & Technical Support
- Ticket Severity based support
- ETA approvals
- Bugs and Enhancements
- Configuration and Installation.
- Data or Version Migration
- Custom app development
- Normal Development
- Integrations with 3rd party tools
- Accounting configuration and issue resolution
- Functional Training
- 8 * 7 Support
- Functional & Technical Support
- Ticket Severity based support
- ETA approvals
- Bugs and Enhancements
- Configuration and Installation.
- Data or Version Migration
- Custom app development
- Normal Development
- Integrations with 3rd party tools
- Accounting configuration and issue resolutions
- Functional Training
- 24 * 7 Support
ERP Support and Maintenance package is one of the services offered by 4devnet . We are one of the leading ERP service providers, we have provided support and Maintenance of various ERP software for many companies. ERP Support package and services offered by us are created for companies who already implemented ERP software and are looking Technical or Functional Support. by Experienced Team of Developers and Analyst.
1, The chances are that we may need some more time for R & D to understand the existing features or workflow based on the issue reported in the ticket.
2. For every ticket that requires more than 2 hours of work, time estimation will be provided for the approval.
3. For registering support requests standard ticketing portal access will be provided by 4devnet. Further communication will be as below:
E mail
Google meet
Team or zoom calls
Skype
Screen sharing
4. The support period starts within 24 hours(Mon – Fri) after the successful payment from the customer.
5. ERP support services will be applicable for all the versions of standard ERP. Support area includes:
ERP functional assistance
ERP technical guidance
ERP Bug fixing
ERP training
6. To enable us to respond towards certain ERP problems, we may require that customers furnish us with a test case, proper credentials and sufficient documentation to allow recreation of the ERP problem.
7. The customers are responsible for maintaining an appropriate connection to the Internet to avail remote support service from 4devnet.
8. The support pack is valid either for the allocated hours or the time duration which is earliest.